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Policy
Our policy will be to ensure compliance with business and regulatory environment, agility with innovative offerings to meet increasing customer’s expectations, mitigate risk, retain non-repudiation of transactions and continually improve the effectiveness of various systems.
Quality Policy
We shall
  • Develop products and implement trust enabling practices and policies for e-transactions among governments and corporates;
  • Conceptualize, design, develop solutions and offer ICT services that meet the established standard;
  • Comply with the statutory requirements and continually improve the effectiveness of the Quality Management System;
Information Security Policy
We shall
  • Develop and implement policies and processes for protection of the organization’s and its customer’s information assets from threats and unauthorized access, and measure their effectiveness against set targets;
  • Provide Information Security Awareness trainings to all concerned personnel, and ensure and maintain Confidentiality, Integrity & Availability of the information systems;
  • Adhere to legal, regulatory & contractual Requirements, and report, document and act upon incidents related to Information Security;
Information Technology Service Management Policy
We shall
  • Develop and implement measurable processes for select services offered by the organization;
  • Create mechanisms to identify and mitigate risk to the services on a continual basis;
  • Provide service management related training to all concerned personnel and ensure and maintain continuity of services to the customers;
  • Adhere to legal, regulatory and contractual requirements and report, document and act upon any incident related to service management;
  • Ensure that this policy is communicated, understood, implemented and maintained at all levels of the organization and regularly reviewed for continual improvements;
 
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